Terms and Conditions for Bookingsfinder.com
Effective Date: 09/01/2025
Welcome to Bookingsfinder.com (“we,” “us,” or “our”). By accessing or using our website, you agree to comply with and be bound by the following terms and conditions (“Terms”). These Terms apply to all users worldwide and comply with global legal requirements. Please read them carefully before proceeding.
1. Services Provided
Bookingsfinder.com is an online travel platform that offers booking services for flights, hotels, holiday packages, car rentals, and other travel-related services. These services are provided globally and cater to a wide range of travelers. The availability of services may vary depending on your location and the suppliers’ offerings. Our primary focus is on delivering competitive travel options, especially for customers in Australia.
2. Acceptance of Terms
By using our website, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must discontinue using our services immediately. Your continued use of the website constitutes acceptance of the updated Terms.
3. User Responsibilities
- Accurate Information: You agree to provide accurate, complete, and up-to-date information when making bookings. Incorrect or misleading information may result in cancellation without a refund.
- Compliance: It is your responsibility to ensure that you comply with all applicable laws, including immigration, customs, and health regulations for your destination.
- Account Security: Users are responsible for maintaining the confidentiality of their account credentials and all activities that occur under their account.
4. Bookings and Payments
- Third-Party Suppliers: Bookingsfinder.com acts as an intermediary between you and third-party travel suppliers such as airlines, hotels, and car rental companies. All bookings are subject to the suppliers’ terms and conditions.
- Payment Methods: Payments must be made in full at the time of booking unless otherwise specified. We accept multiple payment methods to facilitate transactions globally. Currency conversion fees may apply if payments are made in a currency other than your local one.
- Booking Confirmation: Bookings are considered confirmed only after payment has been received, and a confirmation email has been issued. Please check the details of your confirmation carefully and report any discrepancies immediately.
5. Cancellation and Refund Policy
- Supplier Policies: Cancellations and refund requests are governed by the terms and conditions of the relevant third-party suppliers. These will be communicated to you at the time of booking.
- Non-Refundable Services: Some services may be explicitly marked as non-refundable. Please review these terms carefully before proceeding.
- Processing Time: Refunds are processed within 14-21 business days after the request is approved by the supplier.
- Our Fees: Service fees charged by Bookingsfinder.com are non-refundable.
6. Pricing and Fees
- Dynamic Pricing: Prices displayed on our platform are dynamic and subject to change based on real-time availability, demand, and currency fluctuations.
- Taxes and Additional Charges: All applicable taxes, service charges, and fees will be disclosed before you finalize your booking.
- Promotions and Discounts: Promotional offers and discounts may be subject to additional terms and conditions, which will be specified in the offer details.
7. Travel Requirements and Responsibilities
- Passports and Visas: It is your responsibility to ensure that your passport is valid for the required duration and that you have obtained the necessary visas and permits.
- Health and Vaccination Requirements: You are responsible for meeting any health and vaccination requirements for your travel destination.
- Travel Insurance: We strongly recommend purchasing travel insurance to protect against unforeseen circumstances such as trip cancellations, medical emergencies, and lost belongings.
8. Limitation of Liability
- Third-Party Services: Bookingsfinder.com is not liable for the performance, quality, or accuracy of services provided by third-party suppliers.
- Force Majeure: We are not responsible for disruptions caused by events beyond our control, including natural disasters, government actions, strikes, or pandemics.
- Indirect Damages: We disclaim liability for indirect, incidental, or consequential damages arising from your use of our platform or services.
9. Dispute Resolution
- Governing Law: These Terms are governed by the laws of New South Wales, Australia.
- Resolution Process: Any disputes must first be addressed in writing to our support team. If unresolved, the dispute may proceed to mediation or arbitration under applicable local laws.
10. Intellectual Property
All content on Bookingsfinder.com, including text, graphics, logos, and software, is the property of Bookingsfinder.com or its licensors. Unauthorized use, reproduction, or distribution of this content is prohibited.
11. Privacy Policy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal information. By using our website, you consent to the practices outlined in our Privacy Policy.
12. Amendments to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically. Continued use of the website constitutes acceptance of any revised Terms.
13. Contact Information
For questions or assistance, please contact us using the following details:
Email: support@bookingsfinder.com
Address: 3 Alkoomi Place, Cooma, 2630, NSW, Australia
Phone: +61 451 732 083
By using Bookingsfinder.com, you confirm that you have read, understood, and agree to these Terms and Conditions. Happy traveling!